2 Manager Account – EBU Job Vacancies – MTN Uganda Limited

@MTN Uganda Limited
  • Kampala, Uganda View on Map
  • Post Date : March 17, 2023
  • Salary: USh0
Email Job
  • Share:

Job Detail

  • Job ID 33034

Job Description

Job Title:   Manager Account – EBU (2 Job Vacancies)  

Organisation: MTN Uganda Limited

Duty Station:  Kampala, Uganda

Reports to: Senior Manager – SME Sales


About US:

MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.


Key Duties and Responsibilities:

Driving Profitable growth for MTN Business

  • Increase solution selling by offering clients Value Added Services.
  • Grow monthly recurring revenue.
  • Achieve current year Sales and Revenue targets.
  • Ensure we maximize on existing contract values through retention.
  • Limit churn and Increase Market Share.
  • Support expansion of customer portfolio and any other new prospects.
  • Win over business from competition.

Ensuring a Culture of Operational Excellence

  • Accurate Planning and forecasting.
  • Provide input into operational and promotional planning which will ensure revenue growth within banking and Finance sector.
  • Monitor growth opportunities through competitor activity scanning and feedback to business on such opportunities for further development.
  • Recommend ways to exploit new opportunities to grow revenues in the banking and finance sector further.
  • Provide input into the fine tuning of processes, systems and support in line with changing work practices.

Account management

  • Management and maintenance of account plans and promotional plans for Banking and finance sector.
  • Provide assistance with the end-to-end management of clients’ accounts under the SME’s supervision.
  • Manage one or more allocated accounts in line with vertical regional / channel strategy and macro-plans as defined regional sales managers.
  • Resolve escalated issues or escalate as appropriate.
  • Implement innovative promotional activities in line with Marketing and channel objectives,
  • requirements and guidelines.
  • Increase MTN’s Brand presence continuously by increasing MTN influence within the banking and Finance sector.
  • Provide input into the forecasting of acquisition numbers, retention numbers and stock required for the banking and Finance Sector.
  • Liaise with relevant areas to ensure delivery of SLA.
  • Send regular feedback on competitive threats to MTN business and advice on
  • product/service enhancement requirements.
  • Provide feedback on MTN’s risk exposure regarding the financial performance of the banks and provide recommendations as appropriate.
  • Prepare reports on account performance as required.

Focus on providing Exceptional Client experience

  • Build and maintain solid relationships with all stakeholders.
  • Provide on-going support to existing accounts and work actively towards creating new profitable revenue streams through new accounts.
  • Ensure all customer queries are attended to and resolved within agreed SLA’s.
  • Ensure that customer specifications are met and that the customer is satisfied with the end service and/or product.

Business Analysis

  • Identify Business Improvement and Optimization opportunities that will result in
  • improvement of process performance.
  • Ensure that benchmarking is conducted with other companies and organizations
  • within and outside the industry.

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s degree in any business-related course.
  • At least five years of experience in an area of specialisation;
  • Previous experience working in a medium to large organization.
  • Sales experience with telecommunications products and specific examples of closing large, strategic deals.
  • Must have both – the sales skills and technical knowledge to make presentations
  • and lead customer discussions to advance the sales process.
  • Requires understanding of SME buying cycles.
  • Key Account Relationship Management.
  • Understanding a broad range of company technologies and offering is required.
  • Strong skills in competitive sales and protecting the installed base as well as
  • creating new opportunities is essential.
  • Ability to understand customer needs and vision from a customer management perspective, match it against the full breadth of the company’s value proposition, and position it in a powerful way to generate budgets and close deals.
  • Must have the ability to deliver business value to the account and build on customer relationships.
  • Taking the Initiative
  • Analytical Thinking and problem solving
  • Strong interpersonal and communication skills
  • Ability to function under pressure.
  • Knowledge of; market and industry, range of corporate business partners


NB: Female applicants are strongly encouraged to apply.




How to Apply:

All candidates who wish to join MTN Uganda Limited in this capacity should apply online


Click Here


Deadline: 20th March 2023


For more of the latest jobs, please visit https://www.hrandjobs.com or find us on our facebook page https://www.facebook.com/Ugashare


Date Posted 2023-03-15
Valid Through 2023-03-20
Hiring Organization MTN Uganda Limited
Job Location , , Kampala, 0256, Uganda

Other jobs you may like