Fresher IT Support Job Opportunities – Jumia

@ Jumia
  • Kampala, Uganda View on Map
  • Post Date : August 27, 2021
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Job Detail

  • Job ID 14461

Job Description

Job Title:    IT Support (Fresher IT Job Opportunities)

Organisation: Jumia

Duty Station:  Kampala, Uganda

 

About US:

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia’s ecosystem.

 

Key Duties and Responsibilities: 

  • Responsible for Google Apps platform management;
  • Follow up on outstanding IT related requests and ensure resolution within established SLA;
  • Manage and monitor internal assets to ensure accurate inventory records;
  • Other common IT Helpdesk duties.





Qualifications, Skills and Experience:

  • The ideal candidate should hold a Technical Vocational Training in the area of Information Technology (minimum 12th grade);
  • Minimum 1 year work experience in computer technical support functions;
  • Good technical knowledge in the areas of hardware, operating systems (Windows, Mac and Linux) and Networks TCP / IP;
  • Excellent communication skills and taste for contact with the end user;
  • Knowledge on Google Apps management platform;
  • Good interpersonal skills and taste for teamwork;
  • Good analytical ability, organization and planning;
  • Outstanding troubleshooting skills
  • Fluent in English (mandatory)

 

How to Apply:

All candidates should apply online at the link below.

 

Click Here

 

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