Mobile Network Operator Jobs – M-KOPA

  • Kampala, Uganda View on Map
  • Post Date : March 23, 2022
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Job Detail

  • Job ID 24339

Job Description

Job Title:    Mobile Network Operator 

Organisation: M-KOPA

Duty Station:  Kampala, Uganda


About US:

The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.


Job Summary:  The Mobile Network Operator will be responsible for the day-to-day relationship management with our MNO partners.


Key Duties and Responsibilities:

  • Set up and manage the MNO outlets expansion processes, ensuring roll-out plans are adhered to and new outlets are operational within the set timeframe and according to the annual agreed targets
  • Key liaison between all the different MNO stakeholders and M-KOPA stakeholders
  • Manage coordination of activities between all stakeholders’ teams to ensure smooth MNO outlet and sales operations
  • Coordinate all internal and external campaigns and projects related to the MNOs
  • Responsible for timely scheduled reporting to the MNO stakeholders
  • Coordinate scheduled meetings and check-ins with the MNO partners and driving implementation of all agreed actions with all the internal and external stakeholders
  • Coordinate all user testing and system/ tech implementations related to the MNO projects
  • Ensure roll-out and effective adoption of key educational content and training, both internally to the M-KOPA teams and to customers on the different MNO propositions
  • Conduct impact reviews and adhoc research as needed to address any key issues identified during project implementation with the MNOs
  • Act as the point of contact for escalations of issues affecting implementation of activities and the propositions under the MNO partnerships
  • Manage all internal and external communications related to the MNO activities
  • Responsible for ensuring type approvals for all models are up to date and are available in all the MNO outlets
  • Any other duties assigned

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s Degree in any business-related field, specific experience in Project Management is preferred.
  • Four years of experience in project management, working with external partners and/or 3rd party organizations, or a related commercial function
  • Strong project management, multitasking, and decision-making skills
  • Strong interpersonal skills to work with demanding stakeholders and short timelines.
  • Ability to build positive and professional relationships with internal stakeholders and external partners.
  • Agility -able to work in a fast-moving environment with frequent change and a sense of urgency.
  • High integrity and openness combined with commitment to good governance.
  • Willingness to work long hours as may be required from time to time.
  • Work well in teams, and strong critical thinking & analytical ability.
  • Ability to work independently as well as in larger teams


NB: M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.


How to Apply:

All candidates should apply online at the link below.


Click Here


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